Business Development and Client Engagement Manager/Specialist
Dynamar has been at the forefront of the maritime consultancy and maritime investigations industries for more than 40 years.
From our headquarters in Alkmaar, The Netherlands, we have been addressing the pressing need for specialised business and market information within the maritime sector since 1981. We have evolved to offer an extensive range of Counterparty Risk Appraisal reports, as well as Maritime Investigation and Consultancy Services, all expertly tailored by our dedicated team of analysts and investigators to various market segments, empowering clients to make informed financial decisions regarding their business dealings within the maritime industries. Our vast database of more than 30,000 reports enables our clients to gain unparalleled business information and insights to inform their work.
This is an exciting opportunity to join our passionate, committed team of professionals in a dynamic, growing market and play a central role in helping us grow and develop our business and continue to deliver excellent value and service to our clients.
We are looking for a Manager and a Specialist. If you are unsure which role most closely aligns with your experience/ interest, we would be delighted to discuss this with you as part of your application.
Business Development and Client Engagement Manager
Responsibilities will include:
- Supporting leadership with business development planning and execution, brand development and marketing
- Supporting leadership with pitch and proposal development, including messaging, pricing and debriefs
- Identifying new business opportunities and leading sales engagements to deeply understand client needs and demonstrate solutions.
- Building, managing and converting the sales pipeline from initial outreach to contract close, working in close collaboration with the Lead Director.
- Proactively generating and manage leads from initial outreach through client onboarding
- Identifying and driving profile-raising initiatives through events, campaigns and media engagement
- Engaging with current clients and ensuring both current and potential future clients are supported and their enquiries effectively handled
- Collaborating with internal teams to align business development, marketing and sales approaches end to end and ensure business and client success and satisfaction
What we are looking for:
- Degree-level education
- Fluency in English essential; Chinese highly desirable; other languages desirable
- Strong understanding of and experience in sales and marketing and client engagement gained in a similar scale or context of organization or sector
- Evidence of successful delivery of growth and new business development
- Exceptional customer service, deadline driven
- Excellent written and spoken communication skills, with strong attention to detail
- Excellent Microsoft Office skills
- Highly professional, results oriented but also sees the bigger picture, flexible, commercially astute
- Strong team player, highly adaptable to context and open to learning, works well with others and builds constructive relationships to support team goals
- Understanding of/experience in the shipping industry is highly desirable
Business Development and Client Engagement Specialist
Responsibilities will include:
- Assisting in the delivery of business development, sales and marketing and client engagement goals and activities
- Supporting sales leads and analysts with building the sales pipeline, hitting sales goals and engaging in profile-raising initiatives such as events and media engagement
- Working with management in identifying and following up on sales leads, following up on enquiries and supporting potential new clients
- Engaging with current clients to understand their needs and provide appropriate responses and solutions
- Providing exceptional customer service to clients and to internal customers
- Providing sales and marketing, communications and other support as needed to the internal teams to help ensure internal alignment of approaches, client satisfaction and successful delivery.
What we are looking for:
- Degree-level education
- Fluency in English essential; Chinese highly desirable; other languages desirable
- Understanding of and strong interest in sales and marketing and client engagement
- Exceptional customer service, deadline driven
- Excellent written and spoken communication skills, with strong attention to detail
- Excellent Microsoft Office skills
- Can-do attitude, highly organized, strong completer finisher, takes the initiative to find new and better ways of doing things, flexible
- Understanding of/ experience in the shipping industry highly desirable
For both roles, we are offering
- An international work environment with skilled, supportive colleagues in a growing organisation
- Competitive salary and pension
- 25 vacation days per year
- In-house on the job training
- Excellent development opportunities
Location: Alkmaar, The Netherlands
Type of Role: Full time, permanent
Reports to: Lead Director or Manager, as applicable
Salary: Competitive
Closing Date: 12 September 2025 How to Apply: Please submit a CV and a brief (maximum 2 pages) cover letter outlining your interest in and suitability for the role. To reply or should you have any questions, please contact our recruitment manager Matthieu Neering at mneering@dynamar.com.
